DailyGrab Refund Policy
1. Overview
At DailyGrab, we strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
2. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- The request for a refund must be made within 30 days of the purchase date.
- The product must be unused and in the same condition that you received it.
- The product must be in the original packaging.
- Proof of purchase is required.
3. Non-Refundable Items
Certain items are non-refundable, including:
- Custom or personalized products.
- Downloadable software products.
- Services that have already been rendered.
4. Refund Process
To initiate a refund, contact our customer service team at support@dailygrab.co.uk. Once your request is received and inspected, we will notify you of the approval or rejection of your refund.
5. Refund Method
Approved refunds will be processed through the original method of payment within 7-10 business days. If you have not received your refund within this timeframe, contact support@dailygrab.co.uk.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact support@dailygrab.co.uk.
8. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@dailygrab.co.uk
Phone: +234-913-101-0916, +234-815-598-2111